3 Reasons to Love RingCentral Web Support

Did you know RingCentral recently introduced an online support portal (a.k.a. the RingCentral Support Center) at http://success.ringcentral.com? Here’s how RingCentral web support can benefit you and your business, should you need help with your RingCentral phone system. 1.     Easy Case Creation With the RingCentral Support Center, creating new support tickets is a snap. [...]

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Call Handling Without the Bells and Whistles: The Unconditional Forwarding Feature

“How do I set up my extension so that a call just rings to my phone directly?” we’ve heard some customers ask. There may be times when you want to have callers connect to your extension forwarding number without hearing any greeting or screening. If so, the Unconditional Forwarding feature may be just what you’re looking [...]

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40: The Age That Separates the Mobile Generation From the Phone Book Era

The year 1973 was a big one. No, it was not the year I was born. It was the year the Watergate scandal was in full swing and when Stevie Wonder topped the charts. It was also the year when the first handheld cellular telephone call was made on April 3, 1973 by Martin Cooper in New York City. Forty [...]

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You Can Ignore the Brouhaha Over Remote Work

Our Silicon Valley neighbor and my ex-employer Yahoo! made waves this week when it announced plans to disallow remote work. Many corporate leaders like Virgin’s Richard Branson and oDesk CEO Gary Swart were quick to criticize Yahoo’s move, arguing that their employees are more productive when working from home (in contrast to Yahoo CEO Marissa Mayer, who [...]

The post You Can Ignore the Brouhaha Over Remote Work appeared first on RingCentral Blog for Businesses.

Cloud Chat Tuesday, No. 14

Time for another edition of Cloud Chat Tuesday! We scoured the Twittersphere to find the most interesting and thought-provoking cloud-related tweets of the past week. Any Twitter handles we missed? Share them in the comments section! View the story “Cloud Chat Tuesday, No. 14″ on Storify

The post Cloud Chat Tuesday, No. 14 appeared first on RingCentral Blog for Businesses.

Coming in 2013. Exciting new Features

We’ve been hard at work during 2012 to bring you some exciting features in 2013.  We’ll begin upgrading RingCentral Office customers soon.  We’ll keep you informed via email and provide you with details when we’re ready to upgrade you.  In the meantime, you can take a sneak peek. Depending on your RingCentral Office plan, you’ll Read the full article...

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You’ve Got Business SMS With RingCentral Cloud Phone System

People send billions of texts everyday. In fact, the new generation workforce texts more than they email. Unfortunately, texting at work remains inefficient and unprofessional. Why do I need to use my personal mobile number to text customers or colleagues? Or why can’t I text the Bank of America phone number listed on their website Read the full article...

The post You’ve Got Business SMS With RingCentral Cloud Phone System appeared first on RingCentral Blog for Businesses.

Downloading the RingCentral Softphone and Integrating With Microsoft Office Apps [Video]

How Big Data Improved RingCentral’s Advertising Strategy

One of the hottest trends in digital marketing – although it looks at this stage to be much larger than just a trend – is Big Data. McKinsey Global Institute defines Big Data (PDF) as “datasets whose size is beyond the ability of typical database software tools to capture, store, manage and analyze.” Data can greatly improve Read the full article...

RingCentral Professional

RingCentral Professional is a virtual phone service which allows call management to be done through the Internet. By fusing telecommunications with the power and functionality of the Internet, RingCentral Professional provides a more organized and accessible communications system for small businesses and mobile professionals. Equipped with advanced call and fax features, RingCentral Professional allows users to have their own toll-free number, Internet fax system, advanced call forwarding and other virtual phone functions. It works with a business’s existing phone units and Internet connection so there is no need to buy new equipment. It also does not require the installation of any hardware, making it very easy to use and maintain. Lastly, RingCentral Professional offers very affordable and scalable pricing plans, so it grows and adjusts to meet your growing needs as a business. With advanced features and flexible pricing plans, it is the ideal business phone solution for every business and office.

What Big Businesses Can Learn From Startups

Startups  are often incubators for creativity and innovation, whereas large corporations can get bogged down by bureaucracy, hierarchy and inefficient processes that stifle innovation. That’s why some large companies are mimicking certain aspects of startup culture, such as forming small divisions within the organization that are more nimble, flexible and innovative. As this recent Harvard Business Review [...]

Tony Hsieh on “Delivering Happiness” in Business and Life [Video]

Zappos CEO Tony Hsieh delivered a truly inspirational talk in yesterday’s RingCentral webinar. Tony’s presentation on “Delivering Happiness” included lessons he has learned in business and life, from running a pizza business to co-founding LinkExchange (acquired by Microsoft for $265 million), Zappos, and more. The well-known entrepreneur also revealed his philosophy on hiring and inspiring employees to [...]

5 Ways to Thank Your Customers

When you’re caught up in the hustle and bustle of everyday business, it’s easy to lose sight of the need to keep customers feeling appreciated. Yet, the simple act of saying thank you can go a very long way to keeping them not only happy, but also loyal. In these challenging economic times, it’s worth [...]

Free Webinar on “Crushing the 7 Myths of B2B Social Media,” Starring Jay Baer

Please join us for a free RingCentral webinar on “Crushing the 7 Myths of B2B Social Media,” with social media and content strategist, speaker, and author Jay Baer. Jay will discuss misconceptions about B2B social media and how social media is more important for B2B than it is for B2C. Graphs, tips, case studies, and more [...]

RingCentral 800

With a toll free number from RingCentral, you can guarantee that your business’s identity is both polished and professional. It enables your callers to contact you without charge, thus increasing your chances of being reached by potential customers regardless of their location. It is packed with advanced call and fax features that give you all the functions of a big-business PBX at just a fraction of the price. Activated upon signup, toll free numbers serve as your business front door and can be used for both voice calls and faxes.Even if you’re a company of just one person, a toll free phone number can do wonders for your business’ professional appearance. It’s a great way to enhance your business communications, increase sales and keep in step with your largest competitors.

RingCentral 800

RingCentral offers 800 numbers to its customers, giving them the power and advantages of an 800 number along with the features of the RingCentral business package. Users can choose their own random or vanity 800 phone number, letting them project a more professional image to their business contacts and customers. Vanity 800 numbers are easier to recall and are therefore highly advantageous to businesses that aim to use their RingCentral 800 number for customer service or as a sales hotline. The toll free number is activated instantly and can be connected to the user’s existing phone lines and numbers, allowing easier communications within and outside of a company. With 800 numbers, small businesses can achieve the same professional and big business image that large corporations have.

About RingCentral

RingCentral, an award-winning business phone systems provider, received a 2009 Webware 100 award for Communication. The award was given by Webware, a CNET site that provides people with news on useful web applications. Other recognitions are for the best Web 2.0 sites, services and applications that are leading the next wave of innovation. Thousands of entries were received and reviewed by the Web 2.0 community and the finalists were selected by the editors of Webware. This award highlights RingCentral’s commitment to level the playing field for small business owners by providing them with all the power of a Fortune 500 business phone system without the hassle and expense. This annual listing is an essential resource for people who want to learn more about Web 2.0 and the many ways it would help them stay connected.

RingCentral 800

Help your thriving business become more productive, professional and profitable with 800 numbers from RingCentral. An 800 number enables your callers to contact you without charge, thus increasing your chances of being reached by potential customers regardless of their location. A RingCentral 800 number is packed with advanced call and fax features that give you all the functions of an expensive PBX at just a fraction of the price. Activated upon signup, 800 numbers serve as your business front door and can be used for both voice calls and faxes.Even if you are a company of just one person, an 800 phone number can do wonders for your business’ professional appearance. It’s a great way to enhance your business communications, increase sales and keep in step with your largest competitors.

RingCentral Mobile

RingCentral Internet phone service delivers all the power of a Fortune 500 phone system without the hardware to buy and maintain. You can sign up immediately and get your own Toll Free number or Local number which will serve as your business’s front door. With this, you can answer calls on your existing mobile, home and office phones, or even on your computer. You can also use RingCentral to send and receive faxes, route calls to any member of your team and to provide your callers with an answering service. RingCentral gives you the flexibility to easily configure your virtual phone system to match your needs and achieve a big company image. You can set up your virtual phone system online in minutes. With plans that start at $9.99, you can put the power of RingCentral behind your business.

RingCentral Mobile

RingCentral is a virtual phone service provider developed specifically to meet the needs of small businesses and mobile professionals. It allows you to merge and intelligently manage all your phone, mobile and fax communications. It offers affordable communication solutions through advanced call and fax features. With its rich menu of business features such as toll free and local numbers, Internet fax, virtual PBX, voicemail, extensions, dial-by-name directory, call forwarding, call screening, answering rules, music-on-hold, Click-to-Call Out, Click-to-Call Me, Outlook integration, call logs, auto-attendant, and DigitalLine VoIP, you get unmatched service unavailable even in the most expensive PBXs. RingCentral’s diverse system takes the cost and hassle out of communications, empowering entrepreneurs to focus on the growth of their business.Best of all, since everything is done online, there is no need for expensive, bulky and high-maintenance equipment.